Delivery
Christmas 2023 last posting days:
For 24 hour tracked, Wednesday 20th December (last day to order is Tuesday 19th).
For 48 hour tracked, Monday 18th December (last day to order is Saturday 16th).
**Please note we are closed Saturday 23rd - Wednesday 27th December 2023 and Monday 1st January 2023**
How much is postage / shipping?
UK
Free Shipping on orders over £100
24hr Tracked - £7.00 - Monday - Thursday only, orders must be placed before Midnight and they will be despatched / processed the next day.
Orders up to £40 - £2.95 - Royal Mail Standard Delivery
Orders over £40-£99.99 - £3.95 - Royal Mail Standard Delivery
Greetings Cards Postage - 95p
How Long Will My Order Take?
Unless you have selected 24 Hour Tracked service, please allow 2-5 days for processing and dispatch.
Orders placed before midnight for 24 Hour Tracked will be despatched / processed next day (Monday to Friday only as we are closed weekends and Bank Holidays)
We ship using a Royal Mail 48 hour tracked Service and whilst these do usually arrive within 2 days, we are experiencing delays of up to two weeks in certain areas. We are unable to chase these until 10 working days have passed (this does not include weekends) If your order still hasn't reached you after this time has passed, then please do get in touch at help@disokids.co.uk and we will investigate this for you.
International Orders
Europe Up to 2KG
We are now shipping to Europe. Please be aware as we are based in the UK Customs Duty and VAT is not included within the cost of the item. You will be responsible for paying this on arrival of the goods into customs and the cost will vary from country to country. If these fees are not paid for and the items are returned to us, return shipping and any admin fees will be deducted from the refund.
Economy Tracked - £15
Rest Of the World Up to 2KG
Australia/New Zealand/USA/Canada
Please note delays in customs to Australia means some parcels are taking up to 4 weeks to arrive. As above you will be responsible for paying customs tax on arrival.
Economy Tracked - £25.00
Buyers are responsible for any customs and import taxes that may apply. Any delays due to customs are out of our control.
